This page applies to Harlequin v13.1r0 and later; both Harlequin Core and Harlequin MultiRIP.
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How do I find out the user’s Protection Key ID? -
How do I reconcile the Product Key in my database with the Protection Key ID reported by the user? -
What is the RIP serial number? -
What do I do when a RIP reports it cannot get an LDK license? -
How do I check and manually install the LDK components? -
How do I tell what version of the LDK runtime is running? -
What happens if a Product Key is mistyped during activation? -
What issues can arise while activating a soft lock or VM lock? -
How can I apply a saved V2C file? -
Where are the LDK components located? -
What happens to a time-limited LDK license when the clock is changed? -
What does the uninstaller do with LDK activations? -
How do I make a planned RIP transfer from one computer to another using a soft lock? -
Can I remove a license from a RIP and store it for later use? -
What do I do if the machine I’m running a soft lock or VM lock on has a hardware failure? -
Is there a faster way to get my customer up and running again? -
How can I reinstall and reactivate a RIP on the same hardware? -
How do I remove an expired license? -
Can a non-Harlequin LDK product be used with the LDK RIP on the same machine? -
What are the .key files found in SW\Config?